Your privacy is critically important to us. This Privacy Policy explains how
Internet Promise Group Inc (“we”, “us”, or “our”) collects, uses,
stores, and shares information when you use the Stay Connected
mobile application and related services (the “App” or “Service”).
Important for Google Play: Stay Connected collects and uses
precise location data (including while the App is in use, and where permitted,
in the background) to power safety features such as live location sharing with
your groups, SOS / help alerts, and emergency contact notifications. Location
access is optional but required for those features. You can control location
permissions in your device settings at any time.
1. Scope
This Privacy Policy applies to information we collect through the Stay Connected
App and related backend services. It does not apply to information collected
from other websites or services that we do not operate, including third-party
sites linked from the App.
By using Stay Connected, you agree to the collection and use of information in
accordance with this Privacy Policy and any applicable Terms of Use.
2. Information We Collect
2.1 Account & Profile Information
Name
Mobile phone number and country code
Email address (if provided)
Profile image / avatar
Verification codes (OTP) used to verify your mobile number
2.2 Location Information
We collect precise geolocation data (latitude and longitude), approximate
address derived from coordinates, and related timestamps. See
Section 3 for full details.
2.3 Safety, Groups & Communications
Group membership details (groups you create or join)
Group invites and member contact details you provide
Emergency contacts you add (name, mobile number, optional image)
SOS / help alerts you trigger, including category, message, and location at the time of the alert
In-app chat messages and media you send (including shared location messages)
Push notification tokens and related delivery metadata
2.4 Device & Technical Information
Device ID, device type (Android / iOS / web), and device push token
Active session identifiers used for account security
App usage logs, diagnostics, and non-personally identifying technical data
(such as request timestamps and general device/browser characteristics)
2.5 Subscription & Purchase Information
If you purchase a subscription, we process purchase verification data from
Apple App Store and/or Google Play (such as product IDs, transaction identifiers,
purchase tokens, and subscription status). We do not receive or store your full
payment card details; payments are handled by Apple or Google.
3. Location Information (Detailed)
Stay Connected is a safety and stay-connected application. Location is a core
feature used so that trusted people in your groups — and, when you trigger an
SOS/help alert, your emergency contacts — can understand where you are.
3.1 What we collect
Precise GPS coordinates (latitude and longitude)
Derived address / place information from reverse geocoding
Location update timestamps
Limited location history associated with your account (for recent movement / safety context)
3.2 When we collect it
While using the App: when you open or use map, group, SOS, or location-sharing features
In the background (where permitted by your device OS and your consent):
so that your shared location and safety features can continue updating when
the App is not in the foreground
3.3 Why we collect it
Show your live or last-known location to members of your groups
Power real-time location updates for stay-connected / safety use cases
Attach your location to SOS / help alerts and notify emergency contacts
Display approximate address information related to your location
Improve reliability of location sharing (for example, reducing duplicate updates)
3.4 Who can see your location
Members of groups you belong to (for group location / map features)
Emergency contacts you configure, when you trigger an SOS / help alert that includes location
Our systems and authorized service providers that process location to deliver the App
3.5 Your control
You can deny or revoke location permission in your device settings. If you disable
location access, core safety and live-sharing features that depend on location
may not work. You may also leave groups, remove emergency contacts, or stop using
SOS features to limit sharing.
4. How We Use Information
Create and manage your account and authenticate you (including OTP verification)
Provide group, chat, map, and stay-connected features
Deliver SOS / help alerts and related notifications
Send push notifications and SMS related to the Service
Process and verify in-app subscriptions
Maintain security (for example, single active session controls)
Improve App performance, reliability, and customer support
Comply with legal obligations and protect our rights and users’ safety
Like many service operators, we may also use aggregated, non-personally identifying
statistics about App usage to understand trends. We do not sell your personal information.
5. How We Share Information
We disclose personal information only as needed to operate Stay Connected, and
only to parties who need it for that purpose.
Other users you choose: group members, invitees, and emergency contacts, as required by the features you use
Service providers: cloud hosting, databases, SMS delivery, push notification, maps/geocoding, and analytics/infrastructure partners who process data on our behalf under appropriate safeguards
App stores / billing platforms: Apple and Google for subscription verification
Legal / safety: when required by law, court order, or governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the rights, property, or safety of Internet Promise Group Inc, our users, or the public
Some employees, contractors, or affiliated organizations that process data for us
may be located outside your home country. By using the App, you consent to such
transfers where applicable.
6. Third-Party Services
The App may rely on third-party services, which have their own privacy practices.
These may include (as applicable):
Cloud hosting and media storage providers
SMS / telephony providers for verification and alerts
Firebase / Google services for push notifications
Apple App Store and Google Play Billing for subscriptions
Mapping / geocoding providers used to convert coordinates into addresses
If you follow a link to an external site or service, that third party’s privacy
policy applies. We do not control and are not responsible for third-party sites
or services.
7. Security
The security of your personal information is important to us. We use commercially
reasonable administrative, technical, and organizational measures to protect
information we process. However, no method of transmission over the Internet or
electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention & Deletion
We retain personal information for as long as needed to provide the Service,
comply with legal obligations, resolve disputes, and enforce our agreements.
Location history and related safety records may be retained for a limited period
to support the App’s safety features.
You may request account deletion or correction of inaccurate information by
contacting us using the details in Section 12. After
deletion, some information may remain in backups or logs for a limited time, or
where retention is required by law.
9. Children’s Privacy
Stay Connected is not directed to children under 13 (or the minimum age required
in your jurisdiction). We do not knowingly collect personal information from
children. If you believe a child has provided us personal information, please
contact us so we can take appropriate action.
10. Your Choices & Rights
Control location, camera, microphone, contacts, and notification permissions in your device settings
Update profile information and emergency contacts in the App
Leave groups or stop sharing by adjusting App settings / membership
Manage or cancel subscriptions through Apple App Store or Google Play
Request access, correction, or deletion of your personal information by contacting us
Depending on your location, you may have additional rights under applicable privacy laws.
11. Policy Changes
We may update this Privacy Policy from time to time. When we do, we will revise
the “Last updated” date at the top of this page. Your continued use of Stay
Connected after changes become effective constitutes acceptance of the updated
Privacy Policy. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact: